Return Policy  

Thank you for choosing www.AndesFlowerSupply.com for your floral needs. We are committed to providing you with the freshest and highest quality flowers. In the rare instance that you are not completely satisfied with your purchase, we have outlined our return policy below.

1. Order Changes and Cancellations:

1. Changes to or cancellations of orders can be accommodated if the request is made at least 48 hours before the scheduled delivery date. Please contact our customer service team at admin@AndesFlowerSupply.com for any modifications.

• Quality Assurance:

2. We take great care to ensure that all our flowers are fresh and of the highest quality. If, however, you receive flowers that do not meet your expectations, please contact us within 24 hours of the delivery time, and we will work with you to address the issue.

• Return Eligibility:

3. Given the perishable nature of our products, we are unable to accept returns for flowers that have already been delivered after 24 hours.

• Refunds and Replacements:

4. In the event that the delivered flowers do not meet our quality standards, we will offer a replacement of the product at no additional cost or provide a next purchase free for the same amount of money. Please note that we may request photographic evidence to support your claim.

• Delivery Issues:

5. If there are any issues with the delivery process that result in the flowers not being delivered on time or in a satisfactory condition, please notify us immediately, and we will take appropriate action to address the situation.

• Contact Us:

6. If you have any concerns or questions regarding our return policy or your order, please reach out to our customer service team at admin@AndesFlowerSupply.com for prompt assistance.

Note: We reserve the right to make changes to our return policy without prior notice. We advise our customers to review our policy periodically.

Thank you for choosing www.AndesFlowerSupply.com. We appreciate your trust and support.